Complaints

We strive to provide the best quality of care at St Hilary Group Practice. However, if you have any concerns, please do not hesitate to contact us. You can use the suggestion box by the front entrance or you can speak to a clinician or either the Reception Manager or Practice Manager (whoever you feel most comfortable approaching).

If you have a serious complaint then please send it in writing addressed to the Practice Manager (Monika Doyle) at the address on our contact page, or submit a complaint online using the button below.

We hope we will be able to resolve the complaint via our in-house complaints process. This procedure does not deal with matters of legal liability or compensation. If any further investigation is required you will be referred to the appropriate authority.

Our complaints policy will be uploaded shortly.

Submit a complaint

Page last reviewed: 16 July 2024