Appointments

Non-urgent advice: Note

You can now get treatment for seven common conditions at your local pharmacy. You don’t need a GP appointment or prescription. Please click here for more information about Pharmacy First.

Routine appointments

To request a routine appointment, you can:

When you get in touch, we’ll ask what you need help with. This allows us to understand how urgent your problem is so we can find the most suitable person to help you. We have trained our reception team to direct you to the most appropriate service.

If you contact us online, we’ll respond within two working days.

We are a training surgery. Our trainee GPs are all qualified doctors and they work with one of our GP trainers.

Patients can book appointments with practice nurses by phone or in person. Online booking for nurses isn’t available at present.

Doctors are available for appointments every weekday evening through the Extended Access scheme. Weekend appointments also available. These appointments will be at Miriam Medical Centre (Laird Street, Birkenhead). Please call our reception team to book these.

Urgent appointments

To request an urgent appointment, you can:

  • phone us on 0151 638 2216 from Monday to Friday, 8am to 6:30pm
  • visit the surgery during opening hours and speak to a receptionist

Types of appointment offered

We may offer you:

  • a face-to-face appointment
  • a phone call or video consultation
  • a text message or email, for example inviting you to visit the surgery for a blood test

Appointments by phone, video, or text/email offer greater flexibility. This often means quicker consultations.

Home visits

We offer home visits for housebound patients or those too sick to come in. Call us before 10:30am on the day you need a visit, and we’ll arrange it for you.

Cancelling or changing an appointment

You can cancel by:

To change your appointment to another day or time, please call us.

Out of hours

Walk-in centres and minor injuriesVisit the Wirral Community NHS Foundation Trust website for further information.

Pre-bookable slots are available by calling 111 from any phone.
GP out of hoursPlease call 111 from any phone for advice when we’re closed, or visit the NHS 111 website.
EmergenciesYou should always call 999 in an emergency situation, even if we are open.

Page last reviewed: 12 July 2024